The Shands at
UF Volunteer Services department offers a wide range of
volunteering opportunities in over 145 service areas in
the hospital and outlying facilities:
Volunteers provide comfort
and support in a friendly, helpful manner. They assist with
patient and visitor escort, patient transportation, childcare,
adult visitation, tours, and patient mail service. They
provide pet therapy visits and raise funds that support
patient services and provide scholarships to special needs
students at UF College of Nursing and Health Related Professions.
They input and retrieve data, run errands, complete packets,
distribute books and magazines to patients and visitors,
and provide support to a variety of departments within the
facility.
As a volunteer, you can work
in the following areas on the days and times indicated:
| Clinics - Volunteers in these areas can expect to assist in the daily functions of clinic operations. This is an opportunity to use BEST behaviors to promote a positive patient experience. Patient interaction varies. |
- Adult Infusion Center - Cancer Center
- Breast Center - Medical Plaza
- Brain Tumor - Clinical Trials
- Brain Tumor - Patient Education and Support
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Cardiovascular Center – Shands UF
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Cardiology West – 11th Place
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Dermatology – Medical Plaza
- Diabetes Education Center - Shands at UF
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Diabetes Self Management – Med Plaza
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Eastside Clinic
- Endoscopy Center – 13th St
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ENT Clinic – Shands 1st Floor
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Eye Center – Medical Plaza
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Florida Surgical Center – 34th St
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Heart Transplant Clinic – Shands at UF
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Hematology/Oncology – Medical Plaza
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Hyperbaric Chamber – Shands at UF
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Internal Medicine – Medical Plaza
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Neurology – Medical Plaza
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Neurosurgical Specialties – Shands at UF
- Radiation Oncology – Cancer Center
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Sleep Disorders – Magnolia Park
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Surgical Associates – Shands at UF
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Urology – Medical Plaza
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Women’s Center – Medical Plaza
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Women’s Center – Magnolia Park
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| Customer Service Areas - Volunteers assist patients, visitors & staff in meeting customer service expectations. Duties include: answering phones, interacting with families in waiting areas & providing information & directions. |
- Adult Visitation
- Gift Stop
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Hospitality Cart
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Information Desks (Atrium, Ortho Center)
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Surgical and Ambulatory Family Waiting Room
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Tour Guide - "Helping people find their way"
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| Emergency Room - Volunteers in the ER can expect to assist nurses & technicians with a variety of tasks associated with the ER. Volunteers are to be available to the staff as needed. Some clerical duties expected. |
- ER
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ER Admissions
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ER Fast Track (minor care)
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| Lab Service Areas - The lab areas offer experience in watching procedures and tests. Clerical assistance is expected (stocking, handling specimens). Patient interaction varies within each area. |
- Cardiac Cath Lab & Cardiac Concierge
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Core Lab
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IMMS Lab – Medical Plaza
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Lab Administration
- Microbiology
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Pathology (Jr. or Sr. pre-med students)
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| Nursing Service Areas - Volunteers assist in a variety of ways including tasks such as clerical support, stocking & transportation. Patient interaction varies based on needs of unit. Using BEST behaviors volunteers can provide diversional & supportive assistance to patients. |
- Bone Marrow Transplant
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Burn Unit (ICU)
- Central Distribution Center
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GI Lab - Endoscopy
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MICU & 11-5 Oncology/Transplant
- Nursing Floors (5, 6, 7, 9)
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Respiratory Therapy
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Trauma Nursing - 10th Floor
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| Operating Room - Volunteers are required to have a minimum of 60 volunteer hours with Shands prior to applying. Volunteers assist technicians in the OR. With permission, volunteers may be allowed in operating rooms during surgery. |
- Operating rooms (requires 60 hours of service)
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| Pediatric Service Areas - Volunteers interact with a diverse pediatric population in a variety of settings. Volunteers are to provide comfort, diversional activities, and assist nursing staff as needed. |
- Cuddler Program (NICU II) *
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Pediatric Floor and PICU
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Childbirth, Lactation & Mother-Baby Classes
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Children’s Medical Services – 16th Ave
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Pediatric Specialty Clinic – Medical Plaza
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| Pharmacy Service Areas - Volunteers in the pharmacy areas gain knowledge and experience in pharmacy operations. Volunteers assist with med delivery, stocking, packing, and any additional assistance as requested. |
- Pharmacy - Satellites *
- Pharmacy Pre-Pack
- Pharmacy Administration
- Outpatient Pharmacy - Medical Plaza
- Investigational Drug Research
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| Psychiatric/Psychology Service Areas - Volunteers on the inpatient unit interact with patients, assist in group activities & provide clerical assistance as needed. The clinic areas require more clerical assistance. |
- Psychiatric Inpatient Unit - Shands 5th Floor *
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Psychiatric Outpatient Clinic – Medical Plaza
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Psychology Clinic - Clinical Psychology Department
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| Radiology Service Areas - Volunteers assist radiology staff in various functions like transporting patients, cleaning rooms, running supplies, etc. Opportunities may be available to see procedures. |
- General
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Radiology Cat Scan
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Radiology Interventional
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| Rehab Services (OT/PT) - Volunteers in rehab areas assist a Physical or Occupational Therapist in a designated clinic. Outpatient clinics serve a wide range of ages. Inpatient placement is limited. |
- Inpatient OT/PT (60 Hours of Service)
- Occupational Therapy - Medical Plaza*
- Occupational Therapy - Magnolia Park
- Physical Therapy - Medical Plaza*
- Physical Therapy - Magnolia Park
- Pediatric OT/PT - Magnolia Park
- Hand Therapy - UF Orthopaedic Center*
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| Specialized Programs - Contact department first, then interview with Volunteer Services. |
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Arts in Medicine – Contact AIM department 265-0111 x45469
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Child Life Program – Contact Child Life department 265-0111 x46470
- Heartmenders (Cardiac ICU) - Contact volunteer services
- Clinical Management/Engineering – interns
- Footprints (BMTU Buddies)
- Pet Visitation - Volunteer Services
- No One Dies Alone - Volunteer Services
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Nutrition Services – Contact Lee Marlowe 265-0400
- Ronald McDonald Family Room - Contact Hanan Bilal, 374-4404 x224 hbilal@rmhgainesville.org
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Street Lights (Teen Support) – Contact Rebecca Brown, 745-6644 rebadb@peds.ufl.edu
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| UF College of Dentistry - Volunteers in this area receives hands on experience in the College of Dentistry clinics. Training is required for the clinics to help volunteers assist dental students with patients and procedures. |
- Clinics (1A, 2A, 2B, 3A, 3B)*
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Grad Endodontic Clinic
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Grad Periodontic Clinic
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Grad Prosthodontic Clinic
- Grad Orthodontic Clinic
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Pediatric Dental Clinic
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Student Oral Surgery (Emergency Clinic)
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| UF Orthopaedic & Sports Medicine Institute - Volunteers assist in the daily functions of clinic operations. Patient interaction varies. Opportunities may be available to interact with physicians and observe minor procedures. |
- Foot and Ankle Clinic
- Hand Clinic
- Joint and Tumor Clinic
- Orthopaedic Pediatric Clinic
- Sports Medicine Clinic
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