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For children with incomplete nasolacrimal duct development, massaging the lacrimal sac area several times a day, as instructed by an ophthalmologist, may be enough to open the tear duct. Persistent cases may require opening by a probing procedure. This may occasionally require anesthesia.
Adults require treatment of the cause of the obstruction. This may re-open the duct if there is minimal damage. Often surgical reconstruction (dacryocystorhinostomy) will be needed to re-establish normal tear drainage and stop the overflow onto the cheek.
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